July 20, 2007
- Outrageous Family Vacation
It's Friday at 7:30 am and I'm about to leave my quiet home with my husband and my daughter Maggie for a 4 day crazy, loud, fun-filled camping trip. (…)
July 10, 2007
- Are You Closing Sales on Teleseminars?
If you are a business owner who runs teleseminars then you are going to want to answer this question:
"Are you closing your audience on your teleseminars?"
This can be selling on the phone on a Teleseminar, or on a One-on-One presentation. (…)
April 17, 2007
- When They Ask for a Refund…
Ahhh refunds.
Nobody likes them.
Everybody hates them.
But they are a fact of life.
So here is a tip on what you need to do, if your customer asks you for a refund. (…)
April 10, 2007
- Fast Food Upsells
Everyone has heard the saying "Would you like fries with that?"
When you hear that, you immediately know what that is: an upsell (or actually a cross sell) at the point of purchase. (…)
April 6, 2007
- How to Do an Upsell
'How can I configure my shopping cart to handle upsells?'
I get asked this question often from my subscribers and customers who want to use the sales tactic of 'upselling'. (…)
April 1, 2007
- Ken McCarthy Interviews 'The Queen' on Upselling
This past week I did an interview with Ken McCarthy on upselling.
We discussed how I left the feature film - special effects industry and started my own online business. (…)
February 27, 2007
- Why I hate eBooks
I hate e-books.
It's not that I don't like to read them. It's not that I don't like to own them. In fact I've bought some very good eBooks. (…)
December 27, 2006
- Don't Frustrate Your Customers
I want to tell you a short story about what happened on the way to Grandma's house….
On Monday, Christmas Day, my husband, daughter and I were driving to Grandma's house. (…)
