February 23, 2008
- Are You Twittering?
I've recently started Twittering, and I'm having a blast!
It's a fun little social media tool that lets people know what you are doing, and who you are following. (…)
February 14, 2008
- Do you hate cold calling?
I don't know many people who like to cold call.
Not only is it so impersonal and intrusive, but it just doesn't work. For every 50 cold calls you make, only 2 will result in an appointment. (…)
November 29, 2007
- How to Avoid the Dec 1st Price Increase
On Saturday December 1st there will be a price increase on all Shopping Cart accounts. (…)
November 12, 2007
- The Next Internet Millionaire
Have you ever seen "The Next Internet Millionaire" Reality Show?
No, it's not on TV, it's on the Internet only!
The series just finished up, and it has been facinating to watch. (…)
October 28, 2007
- Using a Blog as a Web Store
You don't need to hire a webmaster to create a web store for you! Just use blogging technology to build your website, and you can do it all yourself.
The folks at OperaDepot did just that! (…)
July 20, 2007
- Outrageous Family Vacation
It's Friday at 7:30 am and I'm about to leave my quiet home with my husband and my daughter Maggie for a 4 day crazy, loud, fun-filled camping trip. (…)
July 10, 2007
- Are You Closing Sales on Teleseminars?
If you are a business owner who runs teleseminars then you are going to want to answer this question:
"Are you closing your audience on your teleseminars?"
This can be selling on the phone on a Teleseminar, or on a One-on-One presentation. (…)
April 17, 2007
- When They Ask for a Refund…
Ahhh refunds.
Nobody likes them.
Everybody hates them.
But they are a fact of life.
So here is a tip on what you need to do, if your customer asks you for a refund. (…)
April 10, 2007
- Fast Food Upsells
Everyone has heard the saying "Would you like fries with that?"
When you hear that, you immediately know what that is: an upsell (or actually a cross sell) at the point of purchase. (…)
April 6, 2007
- How to Do an Upsell
'How can I configure my shopping cart to handle upsells?'
I get asked this question often from my subscribers and customers who want to use the sales tactic of 'upselling'. (…)
April 1, 2007
- Ken McCarthy Interviews 'The Queen' on Upselling
This past week I did an interview with Ken McCarthy on upselling.
We discussed how I left the feature film - special effects industry and started my own online business. (…)
February 27, 2007
- Why I hate eBooks
I hate e-books.
It's not that I don't like to read them. It's not that I don't like to own them. In fact I've bought some very good eBooks. (…)
December 27, 2006
- Don't Frustrate Your Customers
I want to tell you a short story about what happened on the way to Grandma's house….
On Monday, Christmas Day, my husband, daughter and I were driving to Grandma's house. (…)









